Referral and incentive payments

Commission Structure

The partner earnings model for referrals, incentives, rebates, and new-logo rewards.

Overview

This page covers the parts of the commercial model that sit alongside standard resell margin, including referral commissions and performance incentives.

Highlights
  • Referral commissions apply when HLD sells and delivers the deal
  • Performance rebates are based on annual HLD billing
  • New-logo incentives reward customer acquisition
  • Used alongside base margin rather than instead of it

Payment types

  • Base margin on resold services.
  • Referral commissions for introductions.
  • Quarterly performance rebates.
  • Targeted incentives for specific partner motions where applicable.

What’s next

Start with the program overview, then move into pricing or services depending on where your partner conversation is strongest. The hub is structured so commercial, operational, and enablement material stay close together.

Source docs
  • 05_Commission_Structure.docx
  • 02_Margin_and_Profit_Model.docx