Core service delivery model

Managed IT

The managed services page for Essentials, Professional, Business, and Enterprise packages.

Overview

Managed IT is the entry point for many partners and the highest-volume product in the stack. It is designed to be a durable recurring service that can expand into security, cloud, and compliance.

Highlights
  • Essentials, Professional, Business, and Enterprise service tiers
  • White-label delivery available to Gold and Platinum partners
  • Helpdesk, monitoring, patching, backup, DR, and vCIO options
  • A common lead product for MSPs

Delivery themes

  • Fully managed IT support and operations.
  • Proactive monitoring and helpdesk support.
  • Strong fit for customers with 10 to 500 employees.

What’s next

Start with the program overview, then move into pricing or services depending on where your partner conversation is strongest. The hub is structured so commercial, operational, and enablement material stay close together.

Source docs
  • 02_Managed_Services_Overview.docx
  • 01_HLD_Services_Catalogue.docx